55win Privacy Policy — How Your Data Is Protected

This Privacy Policy applies to the 55win platform, its website, and mobile applications. 55win takes the protection of users' personal data seriously and adheres to international data protection standards.

We believe you have the right to know how your information is being used. This policy is designed to present everything in a clear, straightforward, and accessible way — free of complex legal jargon.

If you have any questions or need clarification on anything, please reach out to the 55win support team. We are always ready to help.

55win only collects information that is genuinely necessary to provide our services. We do not ask for excess or irrelevant data.

55win uses the data it collects solely for specific, legitimate purposes. The main reasons are outlined below:

• Account Management: For registration, login, identity verification, and account security.
• Payment processing: To securely process deposits and withdrawals.
• Service Improvement: To enhance the user experience and develop new features.
• Fraud prevention: To detect suspicious activity and keep the platform secure.
• Legal Compliance: To comply with regulatory requirements.
• Customer Support: To resolve issues and provide customer support.
• Promotional communications: Only with your consent, to inform you of offers and updates.

55win never uses your data for any purpose that has not been disclosed to you or that you have not consented to.

55win does not share your personal information with third parties Not sold. However, limited information may be shared in specific circumstances:

• Payment processor: Necessary information is shared with the payment gateway to complete transactions. They operate under their own privacy policy.
• Legal Obligations: We may be required to share information pursuant to a court order or directive from a regulatory authority.
• Security partners: Only minimal data is shared with partners engaged in fraud detection services.
• Analytics Services: Anonymised data is used in analytics tools to help improve the platform.

55win uses cookies and similar technologies to keep the platform running smoothly and to improve the user experience. Cookies are small data files stored on your device.

• Essential cookies: Essential for maintaining your login session and ensuring account security.
• Functional cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand which parts of the platform are used most.
• Performance cookies: To monitor site speed and performance.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

55win uses industry-leading technical and organizational measures to protect your data. No method is 100% impenetrable, but we maintain the highest standards:

• TLS 1.3 / SSL: All data transfers are encrypted.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS protection: Servers are protected against external attacks.
• Regular security audits: Periodic audits conducted by independent experts.
• Encrypted Database: All stored data is held in encrypted form.
• Employee Access Controls: Only authorised personnel may access specific data.

You have several important rights regarding your personal data on 55win. These rights are granted in accordance with international data protection laws:

55win does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Even after account closure, data may be retained for up to 5 years for legal compliance purposes.
• Transaction records: A minimum of 5 years, in accordance with financial regulatory requirements.
• KYC Documents: For a specified period as required by licensing terms.
• Gaming Logs: Generally 1 year for dispute resolution.
• Marketing information: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymised.

55win is strictly for individuals aged 18 and above. We never knowingly collect information from minors.

If a minor has registered by mistake and we are informed, the account will be closed immediately and any collected data will be deleted.

55win may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, new features, or updates to our services.

For significant changes, we will notify you on the platform and give you time to review the updated policy. Continued use of the platform after changes take effect constitutes acceptance of the new policy.